Effective Date: 29 March 2025
1. Introduction
My-HouseManual.com (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information. By using our website and services, you consent to the practices described in this policy.
2. Information We Collect
We collect personal information that you provide to us directly and automatically through your use of our services. The types of data we may collect include:
- Personal Information: Name, email address, phone number.
- Payment Information: Credit card details, billing address.
- Property Information: Details about the property you are listing.
- Usage Data: IP address, browser type, access times, and usage data related to your interaction with our website.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders and services.
- To communicate with you regarding your account, orders, and inquiries.
- To send promotional emails, newsletters, or updates (if you have opted in).
- To improve and personalize your user experience.
- To analyze and monitor the performance and functionality of our website.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand website traffic, remember preferences, and offer personalized content. By using our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings at any time.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no method of data transmission over the internet is fully secure, and we cannot guarantee absolute security of your information.
6. Third-Party Services
We may share your personal information with third-party service providers for specific purposes, such as:
- Payment processors (for transaction fulfillment).
- Email service providers (for marketing or communication purposes).
- Website hosting or analytics services.
These third parties are contractually bound to safeguard your data and use it only for the intended purposes. We are not responsible for the privacy practices of third-party services, so we encourage you to review their privacy policies.
7. Your Rights
You have the following rights concerning your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that any inaccurate information be corrected.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Marketing Opt-Out: Opt-out of receiving promotional communications from us by following the unsubscribe instructions in emails or by contacting us directly.
8. Data Retention
We retain your personal data only for as long as necessary to provide our services or comply with legal obligations. If you wish to request the deletion of your personal data, please contact us at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page, and the effective date will be clearly marked. By continuing to use our services after any changes are made, you agree to the updated Privacy Policy.
10. Contact Information
If you have any questions or concerns about your privacy or this Privacy Policy, please contact us at:
Email: [email protected]